At the end of each chat request, you'll be asked to endorse the people involved. You can then endorse someone if you feel they were helpful during the chat. The people who participated in the chat are also able to endorse one other person after the chat ends, so that they can tell us who was helpful.

Endorsements should be reserved for helpful people. If you leave a chat before the most helpful person has become apparent, please use the "I don't know" option on the endorsement screen. If your question hadn't been answered when the chat ended, you can select "No one gave a good answer".

You can then endorse someone when the chat ends if you feel they were helpful during the chat. The people who participated in the chat are also able to endorse one other person after the chat ends, so that they can tell us who was helpful.

You must not ask others to endorse you in exchange for endorsement in group chats (e.g. ‘If you vote for me, I’ll vote for you’). This is strictly prohibited on Zwerl and you risk being suspended. You may, however, remind others how to endorse you for giving a good answer.

Endorsements show us which people were most helpful and indicate how the people in each chat should be rewarded.

How do endorsements affect earnings?

Your earnings take into account the number of endorsements you receive at the end of each chat, so if you receive 80% of the endorsements for a chat you’ll earn 80% of your Reputation Level maximum. 

If you don't receive any earnings from group chats, it could be because:

  1. You have not received endorsements from anyone.
  2. You voted ‘I don’t know' at the end of the chat. Our guidelines state that to be eligible for payment you need to vote at the end of each chat. Voting means choosing the person that gave the most helpful answer in the chat, or voting for no one. If you leave a chat early, you should use the "I don't know" option on the endorsement screen, however please be aware that this means you will be ineligible for payment.
  3. The user voted 'no one' at the end of the chat, indicating that their question was not answered. If the user votes ‘no one’, then this is considered an unanswered question, making all participants ineligible for any payment. 
  4. The user did not send any messages, and did not leave a vote at the end of the chat. We consider this to be an inactive chat, and do not issue payments.
  5. You were part of the group chat for less than 30 seconds. If you leave before 30 seconds you may be ineligible to vote.
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